Política de privacidad

Dear Parents,

This Privacy Policy describes the information collected by Lipa Learning s.r.o. (‘LL’, ‘we’, ‘us’ or ‘our’), as data controller, through our mobile applications, websites, and related Lipa Land accounts, and how we use that information.

First, we want to be as transparent as we can: we are here to provide you and your child with a unique learning adventure, and we collect personal data solely to allow you the best possible educational experience.

Personal data is collected only with your knowledge and only for the means of improving our services. You can send us a request at any time to delete your personal data and we will do so. However, your e-mail address is connected to your Lipa Land account. If you ask us to delete your e-mail address, it will be necessary to delete your Lipa Land account as well.

We never sell or rent personal information, and we ensure none of our partners do either.

The analytic tools we use are to help personalise your child’s learning. These tools are in compliance with our Privacy Policy guidelines.

We strive to fully comply with the Children’s Online Privacy Protection Act (COPPA). We're parents too, so we understand that you want your children’s privacy protected as they play and learn—just like we do. To learn more about COPPA, you may reference this simple one-page informational guide from the kidSAFE Seal Program: https://www.kidsafeseal.com/knowaboutcoppa.html

Collection and Use of Personal Information in Lipa Land

A Lipa Land account is intended for parents, teachers, and legal guardians to use in connection with their children.

If you would like to view information collected through the Lipa Land account, please contact us at: support@lipalearning.com.

You can request to close your Lipa Land account by contacting us at: support@lipalearning.com. Closing an account must be requested by the email provided at the time of registration in order to protect your privacy. If you decide to close your Lipa Land account, all stored data will be erased as soon as possible.

The following is a description of the personal information that Lipa Learning s.r.o. may collect from you and how we use that information:

Your email address

By creating a Lipa Land account (and in so doing, providing your email address) you acknowledge that you may receive communications related to your account, the service, and our other products and services, including without limitation:

  • We may send you an email confirming your account creation or otherwise related to your account.
  • We may send you an email giving you notice of our information collection practices.
  • We may send you emails when your child achieves certain milestones in the Lipa Land account, such as passing a level.
  • We may send emails containing information about the Lipa Land account such as parent tips, availability of new apps, or price promotions.
  • We may send you emails regarding other educational products developed by Lipa Learning.
  • We may alert you if there is an issue with your account or any other circumstances that could result in a disruption of service.

At any time, you may choose to stop receiving promotional email communications by clicking on the unsubscribe link at the bottom of any email. We will honor your request to remove you from the list in a timely manner.

Your child’s name (username)

Your child’s first name or username serves only to help you distinguish between different child profiles in Lipa Land. The username must not be a real name; it should be the child’s first name only or a fictional nickname, and must not include the child’s surname/family name. The child’s username is used solely for the purpose of personalising the learning process for your child and the progress reports for you.

Your child’s birthday and gender

While a specific birth date is not required to use Lipa Land, your child’s age and gender information will serve only to determine personal recommendations of appropriate games or other educational activities.

Profile picture

The profile picture serves only to help you distinguish between different child profiles in Lipa Land.

No child’s profile pictures will be disclosed, shared, or provided to third parties.

Individual learning progress

Because a Lipa Land account allows us to track your child’s learning progress for you, we collect data on each child’s usage of apps associated with individual accounts. This data provides you with information about educational progress in our games, as well as helping us evaluate the efficacy of our interactive curriculum and improve our services for children’s education.

The information mentioned above are being collected in order to provide you Lipa Learning´s games and services under the Terms of service, i.e. to provide all users of the games and services their connection with their account and to join the profiles.

Children’s Online Privacy Protection Act

Our child-directed mobile applications comply with the Children’s Online Privacy Protection Act (“COPPA”). Except as explained above, we do not knowingly collect personal information from children under the age of 13. In the event that a user identifies themselves as a child under the age of 13 through a support request or through any feedback, we will not collect, store, or use any personal information of the user. Any previously collected information will be deleted in a secure manner.

If you believe that a child under the age of 13 has submitted any personal information to us, please contact us at: support@lipalearning.com so that we may delete it.

When applicable, you also have the right to review your child’s personal information any time, or to request that we stop the further collection or use of your child’s information.

Children Under the Age of 18

Lipa Learning s.r.o. requires that a parent or legal guardian manage each Lipa Land account. A Lipa Land account is not intended to collect personally identifying information from any person under the age of 18 and is intended to be used by parents of children and in association with such children.

Sharing of Your Personal Information

No child’s personal information will be disclosed, shared, or provided to third parties and will not be used to advertise products to you or your child.

Third Party Service Providers

We use technologies like cookies (small files stored by your browser), web beacons, or unique device identifiers to anonymously identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system, and IP address, but are not designed to associate personal information with your activities (such as pages you view or things you click on or search for).

Lipa Learning may use tools or third party analytical software to automatically collect and use certain data including, but not limited to: unique device identifier or other persistent or non-persistent device identifier (“Device ID”); device software platform and firmware; mobile phone carrier; game progress, time used playing, score and achievements; other non-personal data as reasonably required by us to enhance the service and other LL products for you.

Localytics

When you play our games, we gather anonymous usage statistics such as session length or country. We also gather in-game events such as starting or finishing a level to evaluate your child’s educational progress.

Google Analytics

Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

Server Hosting

In order to serve you, we store collected data on a server-hosted space. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take the considerable steps to safeguard the data they hold on our behalf, although no security or encryption method can be guaranteed to protect information from hackers or human error.

The kidSAFE® Seal Program

Lipa Learning s.r.o. is a proud member of the kidSAFE® Seal Program, which is an independent certification service and seal program that reviews and certifies the safety practises of child-friendly websites and applications, including kid-targeted game sites, virtual worlds, social networks, PC and mobile apps, web-connected devices, and other similar online and interactive products. Go to www.kidsafeseal.com for more information.

No Ads in Applications

We do not use any advertising services inside of our applications for children.

Final Words

This privacy policy was last updated on 9.10.2018 and may change or be updated. If we make any material changes to our policies, we will place a prominent notice on our website or in the application. If the change materially affects registered users, we will notify you more prominently, such as via email communication or other forms of communication, if permissible. If material changes will impact our handling of personal information collected from children, we will first notify and obtain verifiable consent from a parent or legal guardian.

If you have more questions about Privacy Policy please contact us at: support@lipalearning.com or:

Lipa Learning s.r.o

Pod Krejcárkem 975/2

Prague 3, 130 00

Czech Republic


Términos de servicio

Dear Parents,

These are Lipa Learning’s Terms of service, last updated in October, 2018.

Notice for kids: If you’re under the age of 18 and reading this, we’re glad you’re interested, but please grab your nearest parent – it’s important they read and agree to these Terms of Service.

By using Lipa Learning’s service you acknowledge that you are at least of the legal age required to form a contract in your jurisdiction; you have legal capacity to enter into this agreement; you have read, understood, and agree to these terms with respect to yourself and any minors authorised by you.

Contact us at info@lipalearning.com if you have any questions regarding terms of service.

While using Lipa Learning games and services, the following are prohibited:

Insults, libel and slander in relation to other users, Lipa Learning’s employees and third parties; fraudulent content; inciting illicit behaviour; threats, coercion, and personal attacks; provocative and aggressive remarks.

Unethical, obscene, indecent and pornographic content (e.g. pictures and descriptions of violence or acts dedicated to causing injury; nude photographs or drawings; texts relating to sex or lewd acts or behaviour); deprecating or discriminating comments; content glorifying violence; and content encouraging or glorifying hatred, violence, or discrimination.

Profanity directed at or harassment of Lipa Learning, other users, or third parties (e.g. with junk mail, spam or chain letters); any and all manner of advertising; publishing identities, personal or confidential data as well as individual communications without the permission of the parties concerned.

Users may not provide, describe, apply, circulate, support, link or specify the source of any malware (e.g. computer viruses, internet worms, Trojan horses, hoaxes, dialers).

Violating the contractual, personal, intellectual property or other rights of any party including: using, uploading, transmitting, distributing, or in any other way making available any information made available through the service in any manner that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity).

Parental Account and Children Profiles

You acknowledge and agree that if Lipa Learning s.r.o. provides the ability to create a user account, you will have no ownership or other property interest in any account or user profile, and you further acknowledge and agree that all rights associated with any account or user profile are and shall forever be owned by and inure to the benefit of Lipa Learning. Lipa Learning s.r.o. does not recognise the transfer of any account or user profile. You may not give, purchase, sell, bargain, barter, market, trade, license, assign, or otherwise divest your rights, responsibilities or obligations under the Terms, either in whole or in part, without the prior written consent of Lipa Learning. Any attempt to do so shall be null and void.

Copyright and Third-Party Rights

The user may not alter or modify Lipa Learning’s Services beyond their designated usage.

Using, copying and passing on Lipa Learning’s Services is expressly prohibited, unless Lipa Learning has expressly granted permission. Mention of Lipa Learning’s name and its trademarks may not be removed or altered. The user is not allowed to circumvent technical measures for protecting Lipa Learning’s Services or to decompile or disassemble Lipa Learning’s Services with the aid of software, IT systems, or in any other manner.

The user may not use Lipa Learning’s Services for any commercial purpose.

The user may not post or use any content on the platform (e.g. user name, texts, pictures, photos, videos) that breaches statutory regulations or infringes third-party rights.

We respect others’ intellectual property rights, and we reserve the right to delete or disable content alleged to be infringing, and to terminate the accounts of repeat alleged infringers.

Charges and Billing

The purchase of any paid license is final and shall under no circumstances be refundable, transferable, or exchangeable, including, without limitation, upon termination of your use of the Service for any reason or no reason, termination of this agreement, and/or the discontinuation of the Service.

Subscription Details:

Lipa Land has a subscription service that offers full, unlimited access to the app's games, activities, bedtime stories, and daily updates! Here's how it works:

  • Subscriptions are renewed once a month.
  • Payment is charged from your Google Play account when your purchase is confirmed.
  • Your subscription is renewed automatically unless you disable automatic renewal at least 24 hours before the end of the current billing period.
  • Next month's payment will be charged 24 hours before the end of the current billing period.
  • The cost of the current month's subscription cannot be refunded, and service cannot be stopped in the middle of a billing period.
  • To manage your subscription or disable automatic renewal, open your user settings page after your purchase.
  • Any free trial of Lipa Land, as applicable, will be cancelled when a paid subscription is purchased.

Conditions of the Referral Programme

1. Lipa Land offers its registered users to receive a bonus in the form of free access to all of Lipa Land's content under the conditions listed below. This does not apply to users already subscribing to the premium version of Lipa Land.

2. In case the registered user verifiably obtains a new user of Lipa Land through Referral (see below), the registered user is automatically entitled to one month of free access to all Lipa Land's content for free, for every single new user they obtain through Referral. However, the maximum number of months of free access to Lipa Land is 12 months for one registered user.

3. Referral is understood as the moment when the registered user selects one of the methods listed below, which are offered to them automatically after creating a profile in Lipa Land:

  • E-mail - the registered user enters the e-mail of the potential new user of Lipa Land and the invitation to download Lipa Land is sent to this e-mail;
  • Messenger, WhatsApp or other app - in case the registered user chooses one of these options, the registered user enters a specific contact and this contact is sent an automated message with an invitation to download Lipa Land;
  • Free dissemination - the registered user shares a unique promo code with the potential new user of Lipa Land in any manner. The potential new user downloads Lipa Land and enters the promo code upon registration;

and, as a result, sends an invitation to a potential new user to download Lipa Land, who subsequently downloads Lipa Land and goes through registration, entering the unique code given to them by the referring registered user (“Referral“). Each registered user is automatically provided with a unique promo code that can be accessed in Lipa Land and that enables each registered user to use the Referral Programme repeatedly.

4. Once Referral is completed, the registered user receives one month of free access to all Lipa Land's content. One month of free access is given not only to the original registered user who initiated the Referral, but also to the newly-registered user who became a user of the Lipa Land app on the basis of Referral after downloading the Lipa Land app, entering the unique promo code and registering it. Free access to the app does not apply to a paying user but only to the newly-registered user obtained by them.

5. A registered user who:

  • uses the trial version of Lipa Land ( i.e. they have access to all of Lipa Land's content for a limited period of time) and who obtains a Reference during the trial period receives free access to all of Lipa Land's content, starting from the first day following the expiration day of the trial period; if a user does not obtain a Reference or does not become a paying member of Lipa Land by the last day of the trial period at the latest, their access to Lipa Land's content is reduced to a freemium version on the first day following the expiration day of the trial period, unless otherwise specified;
  • uses the freemium version of Lipa Land (i.e. they have access to a limited range of Lipa Land's content) and obtains a Reference, they receive free access to all of Lipa Land's content at the moment when the Reference is completed (the Lipa Land app is downloaded, the promo code is entered, and the new user registers);

6. In such cases when the registered user uses the freemium version of the application and performs a Reference, they receive 3 days of free access to all of Lipa Land's content at the moment of performing the Reference. If, during these 3 days, the potential new user confirms the Reference (i.e. a new user downloads Lipa Land, enters a unique promo code and registers) the one-month free period starts, as described in Article 4. If, however, the registered user’s Reference is not confirmed by the potential user within these 3 days or the registered user changes their version of Lipa Land into a paid version, the version of Lipa Land changes into the freemium version on the day following the expiration day of the 3-day free period.

Service Termination, Suspension and Changes

Lipa Learning s.r.o. reserves the right to terminate (including withholding or revoking the awarding of any prizes), suspend, or change any service or feature of the Service at any time, for any reason or no reason, with or without notice to you. Additionally, Lipa Learning may terminate and/or suspend your use of the service for violation of these Terms of Service or for violation of any other policy related to Service. You agree that Lipa Learning shall not be liable for any loss or damage caused, directly or indirectly, by any such termination, suspension, or change and you will have no further access to the service and shall have no right to any refund of any money paid to Lipa Learning.

These Terms of Service are written both in Spanish/Russian and English. In case there is any conflict or discrepancy between the Spanish/Russian version and the English version, the English version takes precedence.

If you have more questions about Terms of service please contact us at: support@lipalearning.com or:

Lipa Learning s.r.o

Pod Krejcárkem 975/2

Prague 3, 130 00

Czech Republic